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Frequently Asked Questions

Q1: Where is your warehouse located? How can I visit your company?

A1: Our China office is in 5-1-10 & 11 Ronghe Plaza, Central Avenue, Tianjin Airport Economic Area, China. Warehouse is about 10min drive from our office.
Our Uganda warehouse is located in Plot 30 Kyaggwe Block 110 Seeta. Mukono. Opposite Victory Church Seeta.

All our clients, from home or abroad, are warmly welcome to visit us!

Q2: How does your company do regarding quality control?

A2: Quality is very important and always be put at the first place.

With over 20 years of steel business experience, we adhere to national industry standards, use high-quality raw materials, and employ rigorous testing and quality control systems.

SLM team members always pay great attention to quality controlling from the very beginning to the end.

Q3: What about your Warranty?

A3: Warranty is depend on product, It varies depending on factors such as storage conditions and usage environment, and generally ranges from 1 to 20 years.

Q4: Can I get some samples?

A4: Yes, sure, we are honored to offer you samples, moreover we offer video online.

Q5: What is your method of Transportation?

A5: We deliver by shipping, container, break bulk or as your requirements.

Q6: What’s your Payment method supported?

A6: We accept T/T, L/C at sight etc.

Q7: How long is your lead time?

A7:Our standard delivery time for regular products is 3-7 days.

Futures products generally take about 30 working days.

Exact delivery time will depend on the specific product specification and quantity you require.

Q8: Why Choose Us?

A8: With 27 years of steel experience, we offer prime quality, reliable delivery, and strong partnerships to meet and exceed your expectations.

Q9: What Services Can We Provide?

A9: We offer customized solutions, fast and reliable delivery, technical support, flexible payment options.

Q10: How to Get a Quote?

A10: Please provide the required product thickness, width, length (in mm), total demand (in tons), and any other specific requirements.

Our team will provide you with an accurate quotation within 6 hours.